FurniTalk is an independent review platform where customers can share their experiences with furniture brands and retailers. We help consumers make informed decisions and businesses build trust through transparent feedback.

Yes. FurniTalk is free for consumers to browse, write reviews, and discover trusted furniture providers. Businesses can also claim their profiles for free (access basic features) and paid (access full features).

Simply search for the furniture brand you interacted with, select it, and click “Write a Review.” Share your experience honestly, include specific details, and rate the brand using our 5-star system.

Yes, you can edit or delete your review at any time by logging into your account and accessing your review history.

We use automated and manual moderation tools to detect fraudulent reviews. Suspicious content is flagged, reviewed, and removed if it violates our guidelines. We’re committed to transparency and integrity.

Verified business accounts can publicly respond to reviews, providing clarification, appreciation, or resolutions. This builds trust and shows potential customers that the business is engaged.

No. Reviews cannot be removed simply because they are negative. However, businesses can report reviews that violate our content guidelines for review by our moderation team.

If your furniture brand is not yet listed, you can request a listing by contacting us or using the “Add a Business” form. Businesses can then claim their profile and manage their presence.

FurniTalk offers tools like customizable review invitations, automated reminders, performance insights, SEO-friendly widgets, and API integrations. Premium plans unlock advanced analytics and branding tools.

Ratings are based on the average of all submitted star reviews. We also factor in review recency and consistency to provide a fair and balanced TrustScore.

We do not moderate reviews before they go live. However, our systems continuously scan for suspicious activity, and users can report content for moderation if necessary.

You can reach our support team via the Contact Us page. We typically respond within 1–2 business days and are here to help with both user and business-related inquiries.